Privacy Policy
Effective Date: January 1, 2026
Last Updated: February 19, 2026
This Privacy Policy describes how Best Voice Online, an Illinois business (“Company,” “we,” “our,” or “us”), collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website, www.bestvoiceonline.com (the “Website”).
By accessing or using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
When you make a purchase, create an account, subscribe to marketing communications, or contact us, we may collect:
Full name
Billing and shipping address
Email address
Telephone number
Payment information (processed by third-party payment processors)
Order details and transaction history
Any information you provide through forms, surveys, or customer service inquiries
We do not store full credit card numbers on our servers. Payment data is securely processed through third-party providers.
B. Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device type
Operating system
Referring URLs
Pages viewed and time spent
Clickstream data
This information helps us improve functionality, performance, and security.
C. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Enable website functionality
Process shopping cart transactions
Analyze site traffic and usage
Personalize content
Deliver advertising and marketing communications
You may disable cookies in your browser settings. However, doing so may limit some features of the Website.
2. Analytics and Tracking
We use third-party analytics tools such as Google Analytics to better understand user behavior and improve our Website.
Google Analytics may collect information such as:
IP address
Pages visited
Time on site
Device information
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
We may also use advertising platforms (e.g., Meta/Facebook, Google Ads) that use tracking technologies to measure ad effectiveness and deliver targeted advertising.
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order confirmations and shipping updates
Provide customer service
Send marketing emails (with your consent)
Improve our Website and product offerings
Prevent fraud and enhance security
Comply with legal obligations
4. Email Marketing & CAN-SPAM Compliance
If you subscribe to our marketing emails:
You may receive promotional offers, product updates, or newsletters
You may unsubscribe at any time by clicking the “unsubscribe” link in any email
We do not sell or rent email lists
We comply with the federal CAN-SPAM Act and applicable email marketing laws.
5. SMS Communications Policy
Collection of SMS Information
When you provide your mobile phone number to us—whether through our website, online forms, account registration, service agreements, or other communications—you consent to receive text (SMS) messages from us related to our services.
We collect your mobile phone number and, when applicable, the content of SMS communications that you send to us. SMS content may include appointment requests, service inquiries, support questions, order confirmations, or other information you voluntarily provide.
We may also collect metadata associated with SMS communications, including the date, time, and delivery status of messages.
How SMS Information Is Used
We use SMS information to:
Respond to inquiries and customer service requests
Confirm appointments, orders, or service updates
Provide account notifications or service-related alerts
Send transactional messages related to your use of our services
Improve customer support and communication processes
Maintain business records and comply with legal obligations
SMS communications will not be used for purposes unrelated to your relationship with our business without your consent.
Consent to Receive SMS Messages
By providing your mobile phone number, you expressly consent to receive SMS communications from us. Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may reply “HELP” for assistance.
Data Retention
SMS communications may be retained for recordkeeping, compliance, dispute resolution, and enforcement of our agreements, in accordance with applicable laws.
Mobile Phone Information Statement
We respect your privacy. Mobile phone numbers and SMS consent information provided to us:
Will not be sold, rented, or shared with third parties for their marketing purposes.
Will not be disclosed to affiliates or third parties except as necessary to provide our services (such as SMS delivery providers) or as required by law.
Are used solely for business communications related to your relationship with us.
Third-party service providers that assist in delivering SMS communications are contractually required to protect your information and may only use it for the purpose of providing services on our behalf.
6. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Payment processors
Shipping carriers
Email marketing platforms
Website hosting providers
Analytics providers
Legal or regulatory authorities when required
All third parties are contractually obligated to protect your information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
These include:
SSL encryption
Secure payment processing
Limited internal access to personal data
However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Maintain financial records
Comply with tax and legal obligations
Resolve disputes
When no longer needed, information is securely deleted or anonymized.
9. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information.
Illinois Residents
Illinois residents may request:
Access to personal information we maintain
Correction of inaccurate data
Deletion of personal information (subject to legal exceptions)
To submit a request, contact us at:
[email protected]
We will respond within a reasonable timeframe as required by law.
10. California Privacy Rights (If Applicable)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including:
Right to know what personal information is collected
Right to request deletion
Right to opt out of the sale of personal information
We do not sell personal information.
11. Children’s Privacy
Our Website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.
Continued use of the Website constitutes acceptance of the revised policy.
13. Contact Information
Best Voice Online
3729 Munson St
Plano IL 60545
Email: [email protected]
Phone: 630-608-6358is a Paragraph Font