Terms & Conditions
TERMS AND CONDITIONS
Effective Date: January 1, 2026
Last Updated: February 19, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.bestvoiceonline.com (the “Website”) and the purchase or subscription of products or services offered by Best Voice Online, an Illinois business (“Company,” “we,” “our,” or “us”).
By accessing the Website or purchasing any product or service, you agree to be legally bound by these Terms.
1. Eligibility
You represent and warrant that:
You are at least 18 years old
You have legal authority to enter into binding contracts
All information you provide is accurate and complete
We reserve the right to refuse service to anyone at our sole discretion.
2. Products and Services
All products, services, and subscriptions are subject to availability.
We reserve the right to:
Modify or discontinue services
Change pricing
Refuse or cancel orders
Limit quantities
Descriptions are provided for informational purposes and may contain typographical errors.
3. Pricing and Payment
All prices are in U.S. dollars.
You agree to provide accurate billing and payment information. Payments are processed by third-party payment providers. We do not store full credit card numbers.
We reserve the right to:
Correct pricing errors
Cancel orders resulting from pricing inaccuracies
Refuse transactions suspected of fraud
4. Subscription Billing Terms
If you enroll in a subscription service:
A. Automatic Renewal
Your subscription will automatically renew at the end of each billing cycle (monthly, annually, or as specified) unless canceled prior to the renewal date.
You authorize us to charge your payment method on file for recurring fees.
B. Cancellation
You may cancel your subscription at any time by:
Logging into your account; or
Contacting us at [email protected]
Cancellation must occur 4 days before the next billing date to avoid being charged for the upcoming period.
C. No Prorated Refunds
Unless otherwise stated in writing, subscription fees are non-refundable once charged.
D. Failed Payments
If payment fails:
We may suspend or terminate your access
You remain responsible for outstanding amounts
We may charge late fees where permitted by law
5. Chargeback Policy
You agree to contact us first to resolve any billing dispute before initiating a chargeback with your bank or credit card provider.
If you initiate a chargeback without first contacting us:
You agree that the charge is valid
You authorize us to dispute the chargeback
You may be responsible for chargeback fees, administrative fees, and collection costs
If a chargeback is reversed in our favor, you agree to reimburse us for any associated fees.
We reserve the right to terminate accounts associated with excessive or fraudulent chargebacks.
6. Returns and Refunds
Refunds, if applicable, are governed by our separate Return & Refund Policy.
Unless expressly stated:
All digital products are non-refundable
Subscription payments are non-refundable once processed
7. Intellectual Property
All Website content including:
Text
Logos
Graphics
Designs
Software
Service names
is the exclusive property of Best Voice Online and protected under U.S. intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without prior written consent.
8. SMS Terms & Conditions
Effective Date: January 1, 2026
Company Name: Best Voice Online
These SMS Terms & Conditions (“SMS Terms”) govern your participation in the SMS messaging program offered by Best Voice Online (“Company,” “we,” “our,” or “us”). By providing your mobile phone number and opting in to receive text messages, you agree to these SMS Terms.
1. Program Description
By opting into our SMS program, you consent to receive text messages from Best Voice Online related to your relationship with us. These messages may include, but are not limited to:
Appointment confirmations and reminders
Service scheduling and updates
Order confirmations and delivery notifications
Account-related alerts and notifications
Customer support communications
Billing or payment reminders
Service-related announcements
Limited promotional or marketing messages (if you have opted in to receive marketing communications)
Message frequency may vary depending on your interaction with us.
2. Consent to Receive Messages
By providing your mobile phone number through our website, online forms, service agreements, account registration, checkout pages, or other methods, you expressly consent to receive SMS messages from us.
Consent to receive SMS messages is not a condition of purchasing goods or services unless explicitly stated.
You represent that:
You are the account holder or have authorization from the account holder for the mobile number provided.
The mobile number you provided is accurate and valid.
3. Message & Data Rates
Message and data rates may apply based on your mobile carrier’s terms and plan. Best Voice Online is not responsible for any charges imposed by your carrier.
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time.
To stop receiving messages:
Reply STOP to any SMS message you receive from us.
After you send “STOP,” you may receive one confirmation message verifying that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you re-enroll.
If you need assistance:
Reply HELP to any SMS message, or
Contact us at: info@bestvoiceonline or 630-608-6358
Opting out of SMS messages may impact your ability to receive important service updates.
5. Supported Carriers
Our SMS services are supported by most major U.S. mobile carriers. However, we are not responsible for delays or undelivered messages caused by carriers or third-party service providers.
6. Privacy
Your privacy is important to us. Information collected through our SMS program is subject to our Privacy Policy.
We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes. Phone numbers are used solely for communications related to your relationship with our business.
7. Modifications to SMS Terms
We reserve the right to modify or terminate our SMS program or these SMS Terms at any time. Any updates will be posted on our website with a revised effective date.
8. Contact Information
If you have questions about these SMS Terms & Conditions, please contact us:
Best Voice Online
3729 Munson St
Plano, IL 60545
630-608-6358
9. Prohibited Conduct
You agree not to:
Reverse engineer services
Use the Website for unlawful purposes
Attempt unauthorized system access
Interfere with service performance
Use automated systems to scrape content
Violation may result in immediate termination.
10. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
UNINTERRUPTED OR ERROR-FREE SERVICE
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
IN NO EVENT SHALL Best Voice Online BE LIABLE FOR:
INDIRECT
INCIDENTAL
CONSEQUENTIAL
SPECIAL
PUNITIVE DAMAGES
Our total liability shall not exceed the amount paid by you to us in the 3 months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Best Voice Online, its officers, employees, agents, and affiliates from any claims arising out of:
Your use of the Website
Your breach of these Terms
Your violation of any law or third-party rights
13. Mandatory Arbitration and Class Action Waiver
A. Agreement to Arbitrate
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any product or service shall be resolved exclusively by binding arbitration.
Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
The arbitration shall take place in the State of Illinois.
Judgment on the arbitration award may be entered in any court having jurisdiction.
B. Waiver of Jury Trial
You waive any right to a jury trial.
C. Class Action Waiver
You agree that disputes will be resolved on an individual basis only.
You waive any right to:
Participate in a class action
Act as a class representative
Join claims with others
D. Exceptions
Either party may bring:
Claims in small claims court (if eligible)
Claims for injunctive relief for intellectual property violations
14. Governing Law
These Terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.
15. Force Majeure
We are not liable for failure to perform due to events beyond our reasonable control, including but not limited to:
Natural disasters
Internet outages
Labor disputes
Governmental actions
16. Severability
If any provision is found unenforceable, the remaining provisions shall remain in effect.
17. Modifications
We reserve the right to update these Terms at any time.
Changes become effective upon posting.
Continued use of the Website constitutes acceptance.
18. Contact Information
Best Voice Online
3729 Munson St
Plano, IL 60545
Email: [email protected]
Phone: 630-608-6358